Bluhaus

Bluhaus quality homewares and wellness products

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Contact Bluhaus

We have a friendly crew who love to help!

We are available during business hours (Monday to Friday 9am – 5pm). If your query is outside of business hours you will be contacted within the next business day.

Quick Contact

Contact Us

Call: 0449 952 300

Email: info@bluhaus.com.au

Address: PO Box 303 Ramsgate NSW 2217 Australia

Frequently Asked Questions

Bluhaus FAQs

If you have a question that isn’t listed below, please do not hesitate to contact us on 0449 952 300 or email us at info@bluhaus.com.au. We are available during business hours (Monday to Friday 9 am to 5 pm).

“I’ve already placed an order, but I need to change it. Is this possible?”

Adding more products to your order, subtracting products, or even cancelling your order is ok as long as we have not dispatched

“What payments does Bluhaus accept?”

We accept Visa, MasterCard and PayPal.

“I don’t have a Paypal account, can I still purchase?”

Yes. From the “Bluhaus Checkout” page, click on the “Paypal” button, on this page scroll down to the last button “Pay With A Card“, this will allow you to enter your card details.

“How do I track my order?”

You will be given a tracking number to help locate the progress of your order.

“I have received my order and I need to talk to someone about it

You can call us on 0449 952 300 during business hours.
As soon as you receive your order, open up the parcel and check that you have all the goods you ordered and that they are undamaged. Please take a photo and call us if something is not right.
Outside of business hours please connect with us via email (info@bluhaus.com.au) and we will reply by the next business day.

“I was in the middle of placing an order and something happened to my computer! How can I tell if my order went through?”

If you’re having a few technical troubles, just call us on 0449 952 300 and we’ll help you through the ordering process.

“I need to buy a gift for someone, and I am not sure what to get.”

Take a look at our Gift Haus page. We’ve got gift ideas for everyone!

“Do you ship overseas?”

We are only delivering within Australia for the time being.

“Can I track the delivery progress of my order?”

Once you have purchased your goods, you will be emailed a tracking number, which you can use to track the progress of your order, simply enter the number into the Australia Post Tracking Search: https://auspost.com.au/mypost/track/#/search.