We have a friendly crew who love to help!
We are available during business hours (Monday to Friday 9am – 5pm). If your query is outside of business hours you will be contacted within the next business day.
Frequently Asked Questions
If you have a question that isn’t listed below, please do not hesitate to contact us on 0449 952 300 or email us at email@example.com. We are available during business hours (Monday to Friday 9 am to 5 pm).
Adding more products to your order, subtracting products, or even cancelling your order is ok as long as we have not dispatched
We accept Visa, MasterCard and PayPal.
Yes. From the “Bluhaus Checkout” page, click on the “Paypal” button, on this page scroll down to the last button “Pay With A Card“, this will allow you to enter your card details.
You will be given a tracking number to help locate the progress of your order.
You can call us on 0449 952 300 during business hours.
As soon as you receive your order, open up the parcel and check that you have all the goods you ordered and that they are undamaged. Please take a photo and call us if something is not right.
Outside of business hours please connect with us via email (firstname.lastname@example.org) and we will reply by the next business day.
If you’re having a few technical troubles, just call us on 0449 952 300 and we’ll help you through the ordering process.
Take a look at our Gift Haus page. We’ve got gift ideas for everyone!
We are only delivering within Australia for the time being.
Once you have purchased your goods, you will be emailed a tracking number, which you can use to track the progress of your order, simply enter the number into the Australia Post Tracking Search: https://auspost.com.au/mypost/track/#/search.